Daxko Regarded as Finalist for Client Services Office of the 12 months
Business recognized for empowering health and fitness and wellness businesses by way of remarkable customer provider and support
BIRMINGHAM, Ala. and DENVER, Feb. 14, 2023 /PRNewswire/ — Daxko, the primary program and built-in payments service provider in the wellbeing, health and fitness, and wellness marketplace, is proud to announce its recognition as a finalist for Purchaser Assistance Office of 2022 by The Stevie® Awards, the world’s leading small business awards.
In 2022, Daxko workers across all functions took portion in the firm’s “client delight” initiative to make sure excellent consumer support and help to its varied shopper base, ranging from smaller conditioning studios to nonprofit group businesses and well being clubs. Daxko launched a sequence of training plans to close know-how gaps for shoppers, such as 1:1 classes and the Challenge Prosper collection, aimed at maximizing use of Daxko’s instruments and companies. The corporation has hosted around 100 classes, attracting above 1600 session attendees and reaching more than 2000 shoppers, highlighting Daxko’s dedication to serving its partners and their associates. Daxko also empowers clients as a result of its self-enable portal showcasing above 2000 content and trainings, moreover guidance via chat, on the web portal, email, and mobile phone.
“We are very very pleased of our consumer support staff and the entire Daxko loved ones for their unwavering dedication to providing remarkable customer assistance and guidance,” stated Ron Lamb, Daxko CEO. “Getting identified by The Stevie® Awards is a testomony to the dedication and really hard function of our team.”
“This 12 months, like every single calendar year prior, we proceed to raise the bar on consumer assistance, consistently redefining how we can assure our customer’s accomplishment,” explained Brittany Richards, Senior Vice President of Shopper Expertise at Daxko. “It truly is amazing to see the workforce rewarded for regularly leveling up and redefining what remarkable company appears like.”
Daxko continues to be committed to giving exceptional buyer services and support to its partners in the club health club, boutique health and fitness, and nonprofit local community as it carries on to develop and increase its functions. In 2023, Daxko is committed to building substantial strides to carry on supplying best-notch methods to customers and aims its concentration on schooling and merchandise effectiveness, prospecting and promoting, fundraising, facts administration, and protection. No matter whether it really is by way of slicing-edge education programs, impressive solution methods, or data-driven insights, Daxko is poised to make a big effect in 2023 and outside of.
In 2022, Daxko facilitated noteworthy achievements for its clients, by:
- Offering in excess of 100 stay instruction sessions and achieving over 2000 clients.
- Employing productive remedies this sort of as streamlining the childcare registration procedure, incorporating membership configurations for Boys & Women Clubs, integration between GroupEx Professional and Daxko Functions, and sweeping style enhancements to assistance relieve of use.
- Hosting a two-day virtual discovering party to share new product capabilities with clients.
- Creating $425,902,593 in donations for nonprofit companions from generous supporters.
Daxko delivers thorough technology alternatives, integrated payment processing, professional solutions and deep insights to all varieties of health and physical fitness centers—enterprise wellness clubs, boutique exercise studios, affiliate fitness centers, campus recreation facilities, integrated wellness centers, YMCAs, and JCCs. Given that 1998, the Daxko Country of manufacturers together with Zen Planner, SugarWod, Club Automation, and extra, provide buyers spanning 55 nations, approximately 19,000 services, and more than 25 million+ associates. For a lot more information and facts, you should visit www.daxko.com.